By accessing or using any official digital platform operated by Just Help Me Foundation (JHMF), you acknowledge that you have carefully read, understood, and agreed to the terms and conditions of this Universal Privacy Policy.
1 Introduction
Welcome to Just Help Me Foundation (JHMF). We value the trust that every visitor, member, donor, volunteer, employee, applicant, partner, and beneficiary places in our organization. Protecting your privacy and safeguarding your personal information is one of our highest priorities.
This Universal Privacy Policy explains how Just Help Me Foundation collects, uses, stores, protects, processes, and shares personal information when you access or use any of our official digital platforms, websites, online services, mobile applications, payment systems, or other digital resources. Our objective is to ensure that your information is handled responsibly, lawfully, transparently, and securely while providing you with the best possible services.
This Privacy Policy has been developed in accordance with applicable laws, internationally accepted privacy principles, and recognized standards of data protection. It reflects our commitment to transparency, accountability, fairness, and responsible governance.
2 Scope of this Privacy Policy
This Privacy Policy applies to all digital platforms, websites, online portals, web applications, mobile applications, payment gateways, registration systems, membership systems, recruitment portals, award portals, information portals, volunteer management systems, donation platforms, branch management systems, digital verification services, APIs, subdomains, and every other online service that is owned, operated, managed, authorized, licensed, or officially controlled by Just Help Me Foundation (JHMF).
Without limitation, this Privacy Policy currently applies to the following official domains:
This Privacy Policy shall also automatically apply to every future website, domain, subdomain, landing page, mobile application, payment portal, digital platform, cloud-based service, software application, online registration system, or any other digital property officially operated by Just Help Me Foundation in the future.
3 Our Commitment to Privacy
Just Help Me Foundation is committed to maintaining the highest standards of privacy, confidentiality, integrity, transparency, and information security. We recognize that personal information is entrusted to us in confidence, and we accept the responsibility of protecting that information against unauthorized access, misuse, alteration, disclosure, destruction, or unlawful processing.
We are committed to collecting only the information that is reasonably necessary to provide our services, administer memberships, process donations, conduct recruitment, manage awards, organize events, collaborate with partner organizations, comply with legal obligations, and improve the quality of our programs and digital services. We do not sell, rent, or commercially exploit personal information for unauthorized marketing purposes.
4 Acceptance of this Privacy Policy
By accessing, browsing, registering, applying, donating, subscribing, making payments, creating an account, participating in any program, using any digital service, or otherwise interacting with any official platform of Just Help Me Foundation, you voluntarily acknowledge and agree that your personal information may be collected, processed, stored, used, and protected in accordance with this Privacy Policy.
If you do not agree with any provision contained in this Privacy Policy, you should immediately discontinue the use of our websites, portals, applications, and digital services.
5 Definitions
"Foundation," "Organization," "We," "Us," "Our": Refer collectively to Just Help Me Foundation (JHMF), including all of its national, state, district, branch, digital, administrative, and operational units.
"User," "You," "Your": Refer to any individual, organization, NGO, donor, volunteer, member, applicant, beneficiary, visitor, employee, or partner accessing our digital platforms.
"Personal Information": Means any information directly or indirectly identifying an individual (name, address, contact details, identity docs, financial info, photos, etc.).
"Digital Platforms": Include every website, web portal, mobile application, payment gateway, subdomain, API, and cloud property owned or operated by JHMF.
6 Information We Collect
Just Help Me Foundation collects only such information as is reasonably necessary to provide its services, fulfill legal obligations, improve operational efficiency, protect organizational interests, and deliver a secure and transparent experience.
The information collected may include:
- Personal Identification & Contact Details (Name, Mobile, Email, Address, DOB)
- Identity Verification Documents (Aadhaar, PAN, Passport, Photo, Signature)
- Educational Qualifications & Employment Details
- Volunteer Information, Membership Records, NGO Registration Docs
- Financial Information relating to donations or payments
- Technical Device Data (IP address, Browser type, Operating system, Session duration, Cookies, Geolocation where permitted)
7 How We Collect Information
Information may be collected directly from users whenever they register for membership, submit an application, make a donation, participate in an event, apply for employment, register an NGO, nominate an individual for an award, communicate with our support team, subscribe to newsletters, upload documents, or complete online forms.
In addition, certain technical information may be collected automatically when users access our websites or digital services through server logs, cookies, security monitoring systems, and analytics tools.
8 Purpose of Collecting Information
The information collected by Just Help Me Foundation is processed solely for legitimate organizational purposes, including establishing user accounts, administering memberships, processing donations, issuing receipts, verifying identities, conducting recruitment, evaluating award nominations, managing volunteer programs, facilitating NGO partnerships, organizing events, providing support, processing payments, complying with statutory obligations, preventing fraud, and enhancing cybersecurity.
9 Donation and Payment Information
When a donor or user makes a contribution or payment through any official website or digital platform, we may collect details such as the donor's name, contact details, billing information, payment method, transaction reference number, amount, and payment status.
10 Membership Information
Individuals applying for membership with Just Help Me Foundation may be required to provide personal information necessary for identity verification, communication, membership administration, and organizational participation.
Membership information is used exclusively for organizational purposes, including issuing membership identification cards, maintaining membership databases, verifying member eligibility, facilitating participation in Foundation activities, and maintaining records.
11 Cookies and Tracking Technologies
Just Help Me Foundation may use cookies, web beacons, pixels, session identifiers, local storage technologies, and analytics tools across all official digital platforms. These technologies help us recognize returning users, remember user preferences, maintain secure login sessions, analyze website traffic, and detect security threats. Users may control cookies through browser settings.
12 Sharing and Disclosure of Information
Just Help Me Foundation respects the confidentiality of personal information and does not sell, lease, rent, trade, or commercially exploit users' personal information.
Personal information shall only be shared with authorized employees, consultants, technology partners, payment processors, auditors, legal advisors, government authorities, or law enforcement where reasonably necessary for service operation, legal compliance, or protection of organizational interests.
13 Third-Party Service Providers
The Foundation may engage reputable third-party service providers for website hosting, cloud storage, payment processing, customer support, cybersecurity monitoring, analytics, and software maintenance. These service providers access personal information strictly to perform authorized functions under confidentiality and data protection obligations.
14 Data Security Measures
JHMF implements robust administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, loss, cyberattacks, malware, ransomware, and phishing. Security controls include SSL/TLS encrypted communications, firewalls, role-based access control, password hashing, security logging, vulnerability scans, and backup systems.
15 International Data Transfers
As JHMF expands global collaborations, personal information may be processed or transferred outside the country in accordance with applicable data protection laws. The Foundation ensures appropriate safeguards through contractual and organizational controls.
16 Children's Privacy
Our digital platforms are not designed to collect personal information directly from children without parental or guardian consent where required by law. If educational or community programs involve minors, data is collected solely with authorized parental/guardian or institutional consent.
17 Data Retention
Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with statutory/legal obligations, resolve disputes, and maintain historical records. Upon expiration of retention periods, data is securely deleted, anonymized, or archived.
18 User Rights
Subject to applicable law, users have the right to request access to their personal information, request correction of inaccurate data, request deletion where legally permissible, request restriction of processing, object to processing, and withdraw consent. Identity verification is required prior to processing requests.
19 Legal Compliance
Just Help Me Foundation complies with all applicable privacy, cybersecurity, financial, and data protection legislation and fully cooperates with competent statutory, regulatory, and judicial authorities.
20 Data Breach Response
JHMF maintains procedures to identify, investigate, contain, and mitigate potential data security incidents. In the event of a security incident likely to affect personal information, appropriate risk mitigation, controls enhancement, and legal notifications will be executed promptly.
21 Policy Updates and Amendments
The Foundation reserves the right to modify or revise this Privacy Policy at any time without prior individual notice. The latest version shall always be published on our official digital platforms.
22 Governing Law and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Just Help Me Foundation is legally established and operates.
23 Contact and Privacy Inquiries
For questions, concerns, or requests regarding this Privacy Policy or personal data processing, please reach out via official communication channels:
24 Grievance Redressal
If you believe your personal information has been processed in a manner inconsistent with this Privacy Policy or applicable law, you may submit a written grievance through our official grievance mechanism. Every grievance will be reviewed fairly and impartially.
25 Severability
If any provision of this Privacy Policy is determined to be invalid or unenforceable, such determination shall not affect the validity or enforceability of the remaining provisions.
26 Entire Agreement
This Privacy Policy constitutes the complete statement of the privacy practices of Just Help Me Foundation and should be read alongside our Universal Terms and Conditions, Universal Disclaimer Policy, Cookie Policy, Donation Policy, and Refund & Cancellation Policy.
Final Declaration
By accessing, browsing, registering, applying, donating, making payments, creating an account, participating in programs, or using any digital service operated by Just Help Me Foundation (JHMF), you acknowledge that you have carefully read, understood, and voluntarily accepted this Universal Privacy Policy in its entirety.
This Privacy Policy applies uniformly to all current and future official digital platforms of Just Help Me Foundation. Your continued use of any platform constitutes your ongoing acceptance of this Privacy Policy and future amendments.