Just Help Me Foundation (JHMF) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website for recruitment, donation, and membership services.
1. Introduction
This Privacy Policy applies to all users who interact with the JHMF website for:
- Recruitment and verification purposes
- Donation contributions
- Membership fee payments
- General browsing and communication activities
2. Information We Collect
A. Personal Information
- Full Name
- Address
- Mobile Number
- Email Address
- Photograph
- Signature
- Date of Birth
- ID Proofs
- Educational Records
B. Payment Information (For Donations & Membership Fees)
- UPI ID
- Card Details (processed by Razorpay only)
- Bank Account Details
- Payment Transaction ID
- Payment Status
- Billing Address
Important: We do not store your card, bank, or UPI details on our servers. All sensitive payment information is securely handled and stored by Razorpay, which is PCI-DSS compliant.
C. Technical Information
- IP Address
- Browser and Device Information
- Cookies Data
- Usage Logs
3. Purpose of Data Collection
- Recruitment Purposes: Application processing, document verification, communication and updates
- Donation & Membership Services: Collecting donations and fees, sending confirmations, issuing receipts/certificates, accounting and legal compliance
- Security & Operations: Fraud prevention, improving website functionality, internal analytics and reporting
4. Payment Security (Razorpay Compliance)
- All transactions are processed over secure SSL-encrypted connections.
- Sensitive payment information is never stored on JHMF servers.
- Razorpay securely handles card, UPI, and bank details and follows PCI-DSS Security Standards.
5. Sharing of Information
- With Razorpay or authorized payment processors (for payment processing only)
- With government authorities for compliance
- With verification agencies (if required)
- With internal committees (Recruitment, Accounts, Compliance)
We never sell or misuse your personal data for commercial purposes.
6. User Rights
- Access your information
- Correct inaccurate data
- Request deletion of your information
- Request payment, donation, or membership details
For any request, email us at: recruitment@justhelpdesk.com
7. Data Retention
- Recruitment-related data: Retained for 5 years (for audit & compliance)
- Donation & membership payment records: Retained for 7 years (as required by financial laws)
- Technical logs: Retained for a limited period for security purposes
8. Refund Policy (Donations & Membership Fees)
- Donations are generally non-refundable.
- Membership fee refunds may be reviewed in special cases.
- All refund requests must be submitted in writing via email.
9. Cookies Policy
Our website uses cookies to improve performance, analytics, and security. Users can disable cookies through their browser settings if they wish.
10. Contact Information
For questions, concerns, or requests related to this Privacy Policy, contact us:
📧 Email: recruitment@justhelpdesk.com
🌐 Just Help Me Foundation (JHMF)